Head of Operations – North America
Are you a strategic operations leader who thrives on building scalable infrastructure and driving operational excellence across complex, international organizations?
We are representing a globally recognized technology manufacturer
that is expanding rapidly across North America. This is a foundational leadership opportunity
to shape and scale the operational backbone of their U.S. and Canadian business.
The Opportunity
The Head of Operations – North America will lead all operational functions for the region, including supply chain , manufacturing , logistics , professional services , quality , and regulatory compliance . You’ll be the senior operational voice for the North American entity, working closely with global leadership to adapt and execute strategies, systems, and KPIs for the U.S. and Canadian markets.
Key Responsibilities
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Define and execute the North American operational strategy, aligned with global goals.
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Oversee day-to-day operations, including order fulfilment, warehousing, logistics, and manufacturing partnerships.
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Implement and manage ERP and operational systems (e.g., NetSuite), ensuring seamless integration with global platforms.
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Develop and optimize supply chain strategy, vendor relationships, and distribution networks.
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Build and lead a high-performing U.S. operations team, fostering a collaborative and performance-driven culture.
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Ensure compliance with all U.S. regulations (e.g., OSHA, ITAR, RoHS) and maintain high quality and safety standards.
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Represent the North American operations function in global planning and strategy forums.
Ideal Candidate Profile
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10+ years in senior operational leadership roles (e.g., Head of Operations, VP Operations, COO) within manufacturing, electronics, hardware, or related sectors.
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Proven success scaling operations for the U.S. entity of a global organization.
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Deep experience in supply chain strategy, manufacturing partnerships, logistics, and ERP implementation.
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Strong understanding of U.S. regulatory frameworks (OSHA, ITAR, RoHS, etc.).
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Exceptional leadership, analytical, and stakeholder management skills.
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Comfortable with 30–40% domestic travel and occasional international travel.
What’s on Offer
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Competitive compensation package: $240,000–$260,000 (base + bonus)
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Comprehensive health and well-being benefits (medical, dental, vision)
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401K with 6% company match
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High-impact, strategic leadership role with significant visibility across global operations
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Opportunity to build and shape operational excellence in a scaling North American business
