A U.S.-based high-tech commercial bank is looking to hire a Senior Product & Digital Business Implementation Manager.
As part of this team, the Business Project Manager IV drives large, complex business initiatives to achieve strategic department and organizational objectives.
This role requires a background in business project management and/or change management, and its key accountability is ensuring that (i) the bank is prepared to market launch and support new or changed products, services, and operational processes, and (ii) changes are scalable and comply with all appropriate guidelines, including but not limited to the bank's methodologies, regulatory compliance, risk management policies, industry standards, and best-practices.
Preferred skills include:
- Exceptional communications and interpersonal skills; demonstrated ability to quickly build trust and relationships, manage matrixed teams, bridge communication gaps, resolve conflicts, influence stakeholders at all levels, and distill and synthesize complex concepts into key messaging in concise laymen's terms
- Deep expertise in Agile and Waterfall methodologies, business-centric project management, and financial product development and management
- Strong technical aptitude and ability to quickly learn new products, lines of business, channels (e.g. online, mobile, etc.), processes, software, data, systems, and client needs
- Exceptional at gap and root cause analysis; Familiar with root cause analysis tools and techniques
- 5 plus years of experience in project management, business process engineering, and leadership of matrixed cross-functional teams with emphasis in change management, systems integration, risk management, vendor management, and reporting/business intelligence
- Minimum 3 years of experience in financial services, preferably commercial banking and treasury services (FX, trade finance, cards, merchant services, credit, liquidity mgmt, cash mgmt), with broad and deep expertise in related product development, operations, client-servicing, and regulatory compliance
