Location:
Medford, OR / Eugene, OR / Centralia, WA ,area
Schedule:
40 hours/week, may include weekends and holidays
Type:
Onsite,
Job Summary:
The worker will assist in running service calls and installing computer and printer hardware at retail store locations in the Medford, OR / Eugene, OR / Centralia, WA areas. This role requires daily travel between multiple locations, sometimes involving several hours of driving. A full-time team member will provide daily direction and support.
Key Responsibilities:
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Repair, stage, configure, and QA IT hardware for stores and field service teams.
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Refurbish and QA returned hardware equipment.
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Administer asset tracking using internal software systems.
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Process applicable warranty claims accurately.
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Record all production details and inventory movements with high attention to detail.
Requirements:
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Valid driver’s license and reliable transportation (MVR check required).
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Ability to travel daily between multiple store locations; mileage reimbursed at standard rates.
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Previous hardware repair experience is required.
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Ability to work independently with minimal supervision.
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Must be able to lift up to 75 lbs regularly and occasionally up to 80 lbs with assistance.
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Strong customer service and communication skills.
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Willingness to work flexible hours, including weekends and holidays as needed.
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Proficiency in Microsoft Word and Excel is preferred.
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Strong attention to detail and ability to multitask.
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Good mechanical aptitude; training will be provided to qualified candidates.
Physical Demands:
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Constant walking and standing.
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Frequent lifting under 30 lbs; occasional lifting up to 80 lbs with assistance.
Education and Experience:
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High school diploma or GED required.
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Preferred: Completion of a 2-year technical program, relevant technical certifications (e.g., CompTIA A+), or equivalent hands-on experience.
